Website terms of use

Use of the website (the “Site”) is subject to acceptance of the terms and conditions set out below (“Terms of Use”).

The companies BERNARDELLI DI GOZZOLI STEFANO & C. SNC, registered with the Registro delle Imprese di Mantova, CCIAA/NREA MN 146506, Partita IVA (Italian VAT code) 01217360203, with registered offices in Corso Umberto I n. 27, Mantova, Italy, MARTELLI SNC DI GOZZOLI STEFANO & C. registered with the Registro delle Imprese di Mantova, CCIAA/NREA MN 132411, Partita IVA 00441420205, with registered offices in Corso Umberto I n. 27, Mantova, Italy, and ETRE’ DI BRUNA CASELLA registered with the Registro delle Imprese di Mantova, CCIAA/NREA MN 152410, Partita IVA 01326340203, with registered offices in Piazza Marconi 1, Mantova, Italy, hereinafter collectively referred to as “Gruppo Bernardelli Stores” request users of the Site (the “Users” and, in the singular, the ‘“User”) who do not wish to accept these Terms of Use not to use the site or download any materials from it.

The Site is designed for users who are final consumers, i.e. who access it and use the services offered on it for purposes unrelated to their profession or to the activity they may usually perform.

The site is designed to promote the products marketed by Gruppo Bernardelli Stores (the “Products”) and to sell them in accordance with the General Terms of Business (available in English at which are to be considered as closely related to these Terms of Use of the Site and entirely referred to herein.

Gruppo Bernardelli Stores will therefore not be liable for any damages that may be caused to Users who have used the site for purposes other than those indicated herein.

Access to the Site from countries where the content of the Site itself, or the services it offers, are illegal or are in any way forbidden, is expressly prohibited. Users who visit the Site from such countries shall therefore take all responsibility for any harmful consequences that may occur to them for such conduct.



The User can select the language on the homepage and on every other page of the Site. The selected language may be changed by the User at any time, simply by clicking on the button. The language selected by the User prior to registration or, for subsequent access, before each login, will also be the language used in the event of a purchase procedure.



The pages of the Site are the property of the companies that form Gruppo Bernardelli Stores and are protected by national and international laws (including conventions) on copyright.

The content of the pages of the Site shall not be copied, reproduced, transferred, uploaded, published or distributed in any form or by any means, either in whole or in part, without the prior written consent of Gruppo Bernardelli Stores, without prejudice to the User’s right to store it on their computer and print extracts of the pages for personal use.

The “BERNARDELLI STORES” trademark (the “Trademark”) is the property of Gruppo Bernardelli Stores. Any use of the Trademark by the User is expressly prohibited without written authorisation from Gruppo Bernardelli Stores.



Information on Site is provided in good faith by Gruppo Bernardelli Stores, which considers it to be accurate, and based on verification performed with diligence.

Any typographical errors or inaccuracies on the Site – for which Gruppo Bernardelli Stores accepts no responsibility – will be corrected upon notification by Users. Users acknowledge that the Site and the content it contains were originally formulated and drafted in Italian and that the various versions of the same in different languages are translations of the original version in Italian. For this reason, although the foreign-language pages have been drafted with the utmost care, they may not perfectly match the original, which shall in any case be considered as the official version.

Gruppo Bernardelli Stores may, at its sole discretion, update or modify the Site at any time, without notice, replacing the pages or content of the same (including the Products), except as provided in the General Terms of Business.



Gruppo Bernardelli Stores accepts no responsibility for products offered, or information provided, by third parties through websites to which the Site provides a link, and is therefore not responsible for, nor does it thereby approve, the content provided by such third parties, nor the conditions governing the websites of said third parties.

Any User who visits a website via a link from the Site will be responsible for taking all appropriate measures to protect their hardware and software against viruses or other harmful elements that may result from the use of said Site, and to read the conditions that govern its use .



The quality of the images and colours of the products sold through the Site are only indicative, since they are linked to and dependent on a number of variables (such as, by way of illustration and not limitation, the Internet browser and monitor used by the User, the lighting conditions in the room in which the monitor is located, etc.), and are not subject to control by Gruppo Bernardelli Stores.



During their normal operations, the computer systems and software programs used to operate the Site acquire some data concerning the User, the transmission of which is implicit in the communication protocols of the Internet. This data is not collected in order to be associated with identified users, but by their very nature they could, through processing and association with data in the possession of third parties, make such identification possible. This category of data includes IP addresses and the domain names of computers of Users who connect to the site, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (successful, error, etc.) and other parameters concerning the operating system and the User’s computer environment. These data will be used by Gruppo Bernardelli Stores (or by a third party on its behalf) for the sole purpose of obtaining anonymous statistical information on the Site and to verify its correct operation. The data could also be used to ascertain responsibility in case of any computer crimes committed against the Site or Gruppo Bernardelli Stores.

Should the User not wish to receive any type of cookie on their computer, either from the Site or from other sites, they should raise the privacy protection level of their browser using the appropriate function. In particular, the browser can be set in such a way that (i) it alerts the User to the presence of a cookie, allowing them to decide whether or not to accept it, or so that (ii) it refuses all cookies automatically. It should be noted that disabling cookies might cause incorrect display of some pages of the Site or of some content contained on it (including the products it offers).

It should also be noted that, under Article 7 of Italian Legislative Decree 196/2003, the User has the right to request Gruppo Bernardelli Stores at any time to delete any information gathered by means of cookies.

Gruppo Bernardelli Stores will make every possible effort to protect Users – who use the Site in accordance with these Website Terms of Use – from any risk of viruses while navigating on it. For the sake of clarity, please note that this paragraph is not applicable to sites linked to the Site (via links, banners, etc.), over which the Gruppo Bernardelli Stores has no control.



Personal data supplied by Users through the Site (“Personal Data”) will be used by Gruppo Bernardelli Stores solely for purposes strictly connected to the provision of its services and for the delivery of orders made by Users. Personal data may be transferred or communicated within the administrative and sales departments of Gruppo Bernardelli Stores or its service providers (including Gruppo Poste Italiane), for activities closely related and instrumental to the purposes for which they were collected (such as providing the Internet service, for the management of the information and communications system, and for the management of orders and shipments).

Such Personal Data will not be disclosed to third parties unless:

- the User expressly consents to share their Personal Data with third parties (such consent may also be given through the Site);

- it is necessary to share the data with third parties in order to provide the service requested by the User or to complete the sale of Products;

- it is necessary in order to comply with requests from law enforcement or public safety authorities.

The Personal Data will in any case be processed, stored and used by Gruppo Bernardelli Stores, which will act as the data controller, in accordance with the provisions of the regulations in force and in particular with Italian Legislative Decree 196/2003.

In the case of conclusion of contracts for the sale of Products through the Site, the provisions of Article 11 of the General Terms of Business will in any case also be applied.



The Customer Service department of Gruppo Bernardelli Stores is at the disposal of Users to provide any information and assistance concerning the Site, including issues concerning the use of Personal Data. Any request, complaint, proposal or suggestion may be submitted to Customer Service in the following ways:

- by e-mail to;

- by post, addressed to Corso Umberto I 27, 46100 MANTOVA (MN), Italy;

- by fax to +39 – 0376 38 22 03;

- by phone: +39 – 366 22 97 004, on Mondays to Friday 09:30-12.30 CET and 15:00-18:30 CET.



These Website Terms of Use are governed by Italian law, with the exclusion of laws governing conflict of jurisdiction. The courts of the Italian State will have exclusive jurisdiction over any dispute arising between Users and Gruppo Bernardelli Stores in relation to, or in connection with, use of the Site or its content or the information contains.



The Website Terms of Use are subject to adaptation, modification and updates, which will take effect from the moment they are posted on the Site. Site Users are thus invited, and in any case obliged, to verify the Website Terms of Use as applicable at any given time.